October 1, 2020September 5, 2020

Write an Awesome Interview Thank You Note

Interview Thank You Note

A well-crafted interview thank you note could be the tie-breaker that sets you apart from your competition and helps you get the job. If you’re even remotely interested in the position, I strongly recommend sending a note. While it’s standard interview advice, most applicants still skip this step for some reason. Here are a few things to keep in mind while you’re crafting a note to the interview team.

Keep it Professional

When you are crafting a thank you note, it might feel like you’ve made a great connection with the hiring manager and it’s okay to let down your guard a little bit. Keep in mind that this person isn’t your friend, and they aren’t even your boss yet, so maintain the tone professional and make sure you do everything possible to eliminate spelling and grammar errors. One of my favorite tools to check myself is Grammarly. They offer both a free and a paid version, and they tend to catch a lot more errors than traditional spell check does. Take the time to read it over before you send it, and make sure you’ve spelled the person’s name right. Using too casual of a tone and errors are both turn off’s for a potential employer.

Personalize it

Personalized Interview Thank You notes — Sending a personalized note will help you stand out to the interview panel.

You can find form thank you note templates all over the internet, but some of the most memorable letters I have received from candidates were personalized. They spoke directly to me and mentioned specifics that I either did or discussed that they appreciated it. These thank you notes showed me that the candidate was paying close attention to what was happening in the interview and they felt much more genuine.

Granted, individualized thank you notes to everyone on an interview panel can be tricky. Getting everyone’s email addresses from the team can be hard. First, try asking for their business cards at the end of the interview. It’s okay to tell them that you want to follow-up with a thank-you note, provided you be sure to do so.

If you can’t get the emails of everyone on the panel to send them each a personalized thank you note, send one overall thank you to the team. It’s okay to include brief messages to each panel member and ask you contact, either the recruiter or hiring manager to pass the note along.

Send it within 24 hours

In my experience, 95% of the thank you notes I have received from candidates were via email. While email is a bit less informal than a handwritten note, it is much faster than sending it through the mail.

When you’re sending a thank you note, speed is important. Make every effort to send the email within 24 hours of the conversation. Once managers are at the interview stage in the hiring process, they’re looking to move quickly. They’ll make a decision soon after the last candidate, leaving a short window to influence their decision.

To make things easier on yourself, start writing the thank-you note before your interview. By having it written ahead of time, you’re not starting with a blank slate. You can fill in the specific details afterward and send it off quickly. Just make sure to proofread it very carefully before you send it off.

Ask for Feedback

If you don’t take the time to ask for feedback on the interview thank you note, you’re missing a tremendous opportunity. First of all, when you ask for feedback, it shows the hiring manager that not only are you open to constructive feedback, but you seek it out. Know that in a lot of cases employers have pretty explicit policies about providing feedback, but that shouldn’t stop you from asking. Without asking, you won’t have any information on improvement.

The Sample Interview Thank You Note

Subject: Thank you

Hello [manager name]

Thank you for taking the time to interview me for [position]. I appreciate the chance to learn more about [your company/this job etc.], and I’m excited about the opportunity to join the team. Thank you for taking the time to [insert specifics here] It helped [provide more clarity/put me at ease/etc.]

You mentioned that one of the challenges for this role was XYZ. I am confident that with my previous experience in ABC, I’d be able to [develop a strategy/work towards a solution/etc.].

Regardless of the outcome of the interview, I would appreciate any feedback you would be willing to provide so I can continue to improve my skills. Thank you again for your time and please let me know if you have any other questions or need any more information from me. I look forward to hearing from you soon.

Best Regards
[your name]

August 2, 2018

Top 10 Tips: Getting into Management

Have you thought about where you’d like to see your career go in the next five years? A lot of people I work with tell me they want to be a manager in the future, but they’re not quite sure how to get there. If you have your sights set on getting into management, these things can help make the transition easier.

#1: Ask Yourself Why

First, do a gut check to make sure that management is really where you want to be. The workforce needs managers who want the job because they like working with people, believe they can make the company better, and care about their team. It’s a hard job and comes with a lot of challenges that non-managers don’t have to face. If you end up becoming a manager but not enjoying the job, it can be a pretty uncomfortable conversation to have with your boss.

#2: Volunteer for Assignments

There are two types of assignments that you should take on. First are the jobs that are not fun, but need to get done. Second are assignments that will stretch you out of your comfort zone or have high visibility. Try to volunteer for a balance between these opportunities. Once you have the job, be sure to take it seriously and follow through. If it’s a stretch assignment, be resourceful and don’t be afraid to ask for help if you get stuck. Taking on both kinds of projects will show leaders that you are reliable and not afraid of a challenge.

#3: Lead a Group

There’s no substitute for having the hands-on experience of influencing people. Look for opportunities to get experience leading others. It could be signing up to run the next committee at work, or volunteering to lead a group at a local non-profit. Hands-on experience will make it much easier to talk about your leadership skills during an interview.

Mentor - Management

#4: Ask!

Make the most of your development conversations with your manager. You are your own best advocate, and you shouldn’t wait for management to ask you. Have the conversation with your boss and tell them about your goals. Ask them what areas they’d like you to develop to get there. Being open to the constructive feedback you might receive is essential.

#5: Find a Mentor

Look for a leader outside of your chain of command who can be a mentor. Make the most of the time you have by being prepared with topics and questions. If you build a good relationship, your mentor will be one of your strongest advocates with other leaders. Having an advocate during those closed-door leadership meetings will help accelerate getting into management

#6 Make Friends with HR

Talk to your HR team and see what resources and classes the company has to offer. HR is one of the first departments to know about job openings and can have a lot of influence on the hiring process. Get to know how the hiring process at your company works. Find out if there are rules about how long you need to stay in a position and how to apply internally.

#7: Be Kind

People don’t want to work for jerks. Remember to treat everyone with respect in the workplace and build strong relationships. Being able to disagree with someone and still have a respectful relationship is a skill that every leader should have. You don’t have to be friends with everyone, but keep it professional and stay away from the office gossip.

#8: Build Trust

Strong leaders are trustworthy and often spend more time listening to their team than talking. Start laying the groundwork and building a reputation of trustworthiness now. Ask curious questions and follow up. If you have trouble remembering details, write things down and set reminders to check in with people. Trust will go a long way in building strong relationships.

#9: Drink the Kool-Aid

Yep, I said it. If you’re not already, get on-board with the company mission, vision, and values. Leaders want to hire managers who believe in the company and will work to help the company succeed. If you’re struggling here, getting into management at that company may not be the best choice, and it might be time to start updating your resume.

#10: Prepare for the Interview

Remember to interview for the position you want, not the job that you have been doing. If you’re serious about getting into management, interview like a manager. Get familiar with the company is looking for in a leader and preparing stories showcasing your experience in that light. If you’re looking for help practicing your interview skills, I’d be happy to help.

November 30, 2016October 2, 2016

Social Media for Job Seekers Part 3: Lessons Learned

Every day people are finding new ways to use social media to get a job. As a job seeker, creativity will get you noticed. This is the last post in our Social Media series, and we wanted to share some of the successes and failures we’ve come across. I Take a moment to check out Part 1 and Part 2 of our series if you haven’t already.

Socially Awesome

Facebook Ads & a Trending Hashtag

About ten years ago, my close friend Scott decided he wanted to work at ThoughtWorks Australia. He had a tendency to be a bit impatient back then, so instead of waiting for them to get back to his application he decided that he wanted to help expedite the process. He launched a campaign to get hired that included two Facebook ads that led to microsite complete with a slide show and the ability to prank call people.

The slideshow he created demonstrated how his values aligned with those of the organization and included his accomplishments. Scott’s campaign became so popular that the ThoughtWorks Australia employees started #DearScott, which trended on Twitter briefly in Australia. He made it through their interview process and signed on as an employee not long after.

Scott did a lot of things right. He was intentional about his word choices for the advertisement, focusing on being a part of the team instead of being an employee (with/for). When people clicked, the site didn’t just lead to a resume; it was interactive and engaging. He connected to the company values and focused on his accomplishments instead of his previous duties. The prank call aspect let his personality show through in a fun, harmless way.

Lego Girl Gets a Job!

About two years ago a recent college graduate used Legos to apply for internships at creative agencies. She created a mini-scale Lego model, complete with packaging that she used to apply for jobs at her top two companies. She customized the colors on the packages to match the agency branding and included an “instruction book” highlighting her skills. In addition to sending the kits, she posted the photos to Reddit, which got a lot of attention from the industry. Her initiatives worked, and a few weeks later she posted this follow-up.

Socially Awkward

It’s important to be careful because mistakes on social media can cost you a job, or worse, your professional reputation. The next story is about another job seeker using Facebook advertising to get noticed by an employer. This time, it didn’t work out quite so well. The second example is a good reminder to be cautious of everything you post online, not only on your professional social media accounts.

You, Your, You’re…OUT!

One of my marketing friends told me about a failed ad campaign that an applicant tried. The company name and job seekers name are hidden for privacy purposes. From what she tells me several employees spotted the ad, first appearing on their personal Facebook feeds. Then it also popped up in at least one article or blog post an employee was reading.

The ad might have worked if it weren’t for one mistake. The position was in marketing, and this candidate used the wrong version of you’re, not once, but twice in the same advertisement. In a job where attention to detail is so important, the candidate pretty much guaranteed they won’t be getting a callback.

OKCupid to Facebook to LinkedIn to NOPE

An interesting article came across my news feed from SHRM, a professional organization for HR people. The article headline was “Vulgar Comments on Dating App Cause Recruiter to Dismiss Candidate.” The short story is that a recruiter was cruising Facebook when she saw her friend shared a Not Safe For Work Screenshot of some vulgar and threatening messages she received from a man on her Facebook news feed.

The recruiter thought the guy looked familiar, so she did a reverse google image search of his OKCupid photos. It turned out that the picture search led her to the guy’s LinkedIn profile, with the same photo. She rejected him from the candidate pool and sent a note telling him to be nicer to women. Her actions in dismissing the applicant were completely legal. If she had decided to move forward with the candidate given what she had seen and some issue happened at work, the company could be held liable for negligent hiring.

What’s the key takeaway here? Don’t use your professional profile photos in places you don’t want your employer to see. Be careful what you post online in general. There is an increasing blend of people’s personal and professional lives. Anything you put out into the world can be captured and shared. Think about what you’re putting out in the world and who you’re sending these things to. And honestly, just be a nice person.

Attention to Details

The other day this came across my Facebook feed just in time for this article. A friend of mine works at Zulily, and he recently received a mysterious hand delivered letter. Before he opened it, he posted a photo on Facebook. His name and photo are blurred for privacy. The person sending the message put in a lot of work and thought into his efforts. He researched the company, and he included an original signed recommendation, and he followed up on LinkedIn after it was delivered.

Unfortunately, there were critical errors. Remember when we talked about proofreading? Here is another example of a spelling error. It comes across as a lack of attention to detail. The second error was that he had the wrong hiring manager. My friend did end up passing the information along to the right person in the end, but those two mistakes might be a deal breaker for the hiring manager.

Oh, and as far as my friend’s informal survey? Two people said creepy/unprofessional because of the spelling along with sending it to the wrong person, and one person voted for being a go-getter.

Thanks for sticking with us through the series. Have you ever tried any of these tricks? We’d love to hear if they worked out for you. Tell us about them in the comments.

November 18, 2020September 21, 2016

Social Media for Job Seekers Part 1: The Basics

More and more companies are using social media as a method of attracting qualified candidates to their positions. In our Social Media for Job Seekers, we explore the what, why, and how to maximize these sites to find your next job.

Why Social Media

A 2016 Society for Human Resources Management (SHRM) survey, found that 84% of companies are using social media as a recruiting tool and an additional 9% of organizations are planning to. This number is up from 56% in 2011. The most common sites that are being used by recruiters, in order, are LinkedIn, Facebook, and Twitter. Companies are using social media for three main reasons:

They’re seeking out passive job seekers.
They want to attract candidates by showing up as a top place to work.
They are looking for specific skills for some harder to fill jobs.

Social media is a great way for you to connect with an organization. When you apply for a job online, your resume gets thrown into a system that scans and ranks it. It can take weeks to hear anything back if you hear anything at all. The benefit of social media is that you can talk to a real person and build a relationship. However, as companies and recruiters are becoming more engaged on social media, you have to be much more careful about how you are perceived. Everything you post publicly and even sometimes privately can affect your potential employment. According to the same SHRM study, 36% of organizations have rejected candidates based on their public social media profiles.

The Big Three

The most well-known social media platforms are LinkedIn, Facebook, and Twitter. As an applicant, you can use one or all of them to engage with employers. If you decide to use these tools to help with your job search you have to proceed with a bit of caution. Getting noticed by an employer can be excellent for your career, but it’s also easy to make the wrong impression.

If you only choose one social media platform, it should be LinkedIn. It is the most popular recruiting site used by employers. When you set up a profile, include the URL in your resume heading. Since LinkedIn doesn’t follow the normal “resume rules,” you can add additional information that may not make the cut on your resume.

LinkedIn also allows for skill endorsements and recommendations. You have the ability to ask people you’ve worked with to provide a recommendation or to endorse you. Recommendations show up on your profile as a reference or testimonial. LinkedIn is much more professional and work-related. It isn’t the place to debate politics, catch up with your long-lost cousin, or to share cat videos (except for this one).

Facebook

While Facebook can be a successful tool to engage with organizations, it also can expose much more of your personal information than LinkedIn. From an HR perspective, Facebook has been a useful tool in avoiding potentially bad hiring decisions and catching cases of worker’s comp fraud.

If you have a Facebook account, you need to update your privacy settings before you begin applying for jobs. Given my HR experience, I strongly suggest limiting the audience to your Facebook profile. You can still connect in Facebook groups or engage on company pages; it just prevents employers and the public from viewing your wall and other private details. Unless you’re Facebook profile and posts are squeaky clean, do not to friend your employers or coworkers.

Twitter

Twitter can be a great place to interact with organizations and leaders. It’s limitation being that it’s all in 140 characters or less. It’s easy enough to set up more than one Twitter account to keep your personal and professional tweets separate. When setting up a professional Twitter account, create a short username. If you’re going to include a photo, make sure it’s professional. One plus about using Twitter is that companies tend to be pretty responsive. Some executives and business owners manage their accounts directly. A lot of businesses have accounts set up specifically for job seekers. Microsoft runs @MicrosoftJobs and Amtrak has an account specifically for Veterans @AmtrakVets.

Other Social Media

Companies are trying to entice applicants on other social media platforms as well. GE’s recruiting campaign featuring a guy named Owen accepting a developer job has moved into Snapchat. Marriott has the @MariottCareers Instagram account featuring happy employees both at work and enjoying life. To get a good idea of what life is really like at a company you can search for hashtags used by both the company’s page and employees, like #facebooklife, #Lifeatkohls.

Be sure to check out part two and part three of the Social Media for Job Seekers series. We’re focusing on the top ways you can use social media to attract employers and creative examples of job seeker campaigns.